| Professional Experience |
| Network Systmes Engineer |
| International Network Services, Inc., Tulsa, OK January, 1999 to Present |
- LAN/WAN/Server consulting to include design, implementation, optimization, management, and support of Enterprise-wide multi-protocol Local and Wide-Area Networks and PC client/server implementations utilizing Cisco, 3Com, Synoptics/Bay Networks, Ascend, Compaq, Dell, and IBM equipment
- Teach internal training programs on a variety of LAN/WAN, transmission, and security topics
- Project Management/Supervision of diverse teams
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| Technical Service Manager/Team Leader |
| Southwestern Bell Communications, Inc., Tulsa, OK January, 1997 to January, 1999 |
- Management and support of Enterprise multi-protocol Local and Wide-Area Corporate Data Network utilizing Cisco, Synoptics/Bay Networks, 3Com and IBM equipment
- Manage group of LAN/WAN engineers in a team environment
|
| MIS Consultant / Network Engineer |
| Advanced Composites Group, Inc., Tulsa, OK May 1996 to January, 1997 |
- Management and maintenance of Novell 4.10 and Windows NT Local and Wide-Area networks
- Assisted UK-based parent company and US division in computerization of key business processes resulting in increased quality and profitability
|
| Developer Relations / Advanced Operating Systems Recon Agent |
| Creative Labs, Inc., Stillwater, OK August 1994 to May, 1996 |
- Provide hardware-level programming support for 3rd-party and in-house developers using Creative Labs products in C, C++, and Visual Basic
- Supervise tech support agents in a call-center environment
- Assist end-users with the use of Creative Labs products in Advanced Operating Systems (Windows NT, Windows 95, and OS/2)
|
| Senior Support Technician / Network and Multimedia Specialist |
| Ramtec Information Services Inc., Tulsa, OK May 1990 to January, 1997 |
- Supervise and perform network engineering, installation, troubleshooting, and repair of Novell, Windows NT/95, OS/2 (IPX/SPX, NetBEUI, SNA, and TCP/IP protocol experience)
- Assembly and repair of personal computer and printer products
- Installation and maintenance of Corporate and Public School Internet Systems
|
| Accreditation |
- Cisco Certified Network Associate (CCNA)
- Novell Certified Network Engineer (CNE) - Netware 3.x
- Novell Certified Network Engineer (CNE) - Netware 4.x
- Novell Certified Network Engineer (CNE) - Intranetware
- Microsoft Certified Systems Engineer (MCSE)
- Microsoft Certified Professional (MCP) + Internet
- Hewlett-Packard and Okidata Authorized Printer Repair Technician
|
| OS / Application Experience |
- Novell Netware versions 2.x, 3.x, 4.x, and Intranetware; Windows NT Server and Workstation versions 3.x, 4.x, and 5.0/2000; Windows 95/98; OS/2 2.x, Warp
- Design, implementation, and troubleshooting of WANs utilizing Cisco 1000, through 7500 series routers, Cisco Catalyst 5000 switches, 3Com ATM Cellplex's, T1, T3, Frame Relay, ISDN, ATM, FDDI
- Cisco IOS v 10.x, 11.x
- TCP/IP (BGP, OSPF, EIGRP, IGRP, RIP), IPX (RIP, NLSP), and AppleTalk routing
- Microsoft Exchange Server 4.0 and 5.x, Internet Information Server, Microsoft DNS, Microsoft Mail Server.
- Microsoft Office Pro v 4.3, 7.0, Office ’97, Microsoft Project
- Programming Languages: COBOL, C/C++, MS Access, Visual Basic, HTML
- HP OpenView and ExpandedView for use in Network configuration, diagnosis, and troubleshooting
- Network General Sniffer and Distributed Sniffer System for packet-level troubleshooting and diagnosis in Ethernet and Token Ring environments
|
| Education |
| Master of Science degree in Telecommunications Management |
- Oklahoma State University, Tulsa, OK, December 1999
- Specialty in Electrical Engineering
- Current GPA: 3.73/4.0
|
| Bachelor of Science degree in Business Administration |
- Oklahoma State University, Stillwater, OK, December 1996
- Major in Management Information Sysytems
- Graduation GPA: 3.33/4.0
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| Union High School, Tulsa, OK, May 1992 |
| Other Activities and Honors |
- First Lieutenant, Deputy Commander, Search and Rescue / Disaster Relief Pilot, and Ground Team Leader, Stillwater Composite Squadron, Civil Air Patrol, United States Air Force
- Executive Council Member, Gamma Chi Chapter of the Pi Kappa Alpha Fraternity, Oklahoma State University
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